Privacy Policy

This Privacy Policy describes how The Exchange we collects, uses, and discloses personal information of California residents in accordance with the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA).

1. Information We Collect

We collect personal information that you voluntarily provide to us when you:

Submit inquiries or booking requests
Contact us through forms, email, or phone

This information may include:

Identifiers (such as name, email address, phone number)
Event or rental-related details
Online identifiers (IP address, browser type, pages visited)

We do not knowingly collect sensitive personal information unless required for business operations.

2. How We Use Personal Information

We use personal information for the following business purposes:

To respond to inquiries and manage rental requests
To communicate with you regarding our services
To operate, maintain, and improve our website
To comply with legal obligations

3. Sharing of Personal Information

We do not sell or share personal information for cross-context behavioral advertising.

We may disclose personal information to trusted service providers for business purposes, including:

Website hosting and analytics providers
Booking or payment platforms (if applicable)

These service providers are contractually obligated to protect your information and use it only for authorized purposes.

4. Cookies and Tracking Technologies

We may use cookies or similar technologies to enhance website functionality and analyze traffic. You may control cookie preferences through your browser settings.

5. Your California Privacy Rights

If you are a California resident, you have the right to:

Know what personal information we collect, use, and disclose
Request access to your personal information
Request correction of inaccurate personal information
Request deletion of your personal information
Limit the use of sensitive personal information (if applicable)
Not be discriminated against for exercising your privacy rights

6. How to Exercise Your Rights

You may submit a privacy request by contacting us at:

Email: theexchange@geracillp.com

We will verify your request and respond within the timeframes required by California law.

7. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission over the Internet is completely secure.

9. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices or content of those websites.

10. Updates to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Last Updated” date.

11. Contact Information

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

The Exchange: theexchange@geracillp.com